FAQ

Simple Modern provides the following information for customers of this store.

Shipping area, cost and timing

Do you deliver to my address? We ship only within the United States, with free Standard Shipping for every order. Processing is normally 1–2 business days and transit after dispatch is estimated at 4–6 business days. Weekends and US federal holidays are excluded, and exact arrival is not guaranteed.

Tracking and changes

How do I follow or change an order? Tracking is sent to the email used for checkout after dispatch. Tell us promptly before shipment about a cancellation, amendment or address mistake. Requests depend on fulfillment progress and cannot be guaranteed, especially once a parcel has shipped.

Returns, problems and refunds

How are returns and problems handled? Request an eligible return or exchange within 30 days of delivery with purchase proof, unused goods, original condition and packaging. We pay eligible return shipping and arrange the method. Report damage, defects, shortages or wrong goods with order details and useful photos. Approved returns are refunded to the original payment method within 10 business days after receipt and inspection; bank posting may take longer.

Payment, product details and contact

Which payment or product information should I rely on? The enabled methods and final USD amount, including applicable tax, appear in checkout. Consult the exact Simple Modern listing for capacity, materials, compatibility and care. Our contact details below are available when a purchase or product question remains.

Contact this store

Simple Modern
Email: Support@simplemouern.shop
Phone: 207-959-2824
Address: 388 Water St, Augusta, Maine, 04330, US